FAQ

About Hy-Conn and Shark Tank FAQs

Hy-Conn was founded by Jeff Stroope, a CNC machinist and volunteer firefighter from Hot Springs, Arkansas.

Yes. Hy-Conn appeared on Shark Tank in 2012, where Jeff Stroope pitched his quick-connect hydrant technology.

HoseShark is the residential spin-off of Hy-Conn. It takes the same quick-connecting technology Jeff Stroope developed for hydrants and scales it down for standard 3/4-inch garden hose connections at homes, RVs, and outdoor workspaces.

Hy-Conn was invented because slow hydrant connections, tanker delays, and outdated tools cost firefighters precious minutes, especially in rural areas without strong water infrastructure.

Hy-Conn has grown largely through word of mouth in the fire service and industrial sectors and now serves thousands of departments and crews worldwide.

Hy-Conn's mission is to build the best quick-connect systems in the world, backed by American manufacturing and real-world experience, to save time, protect property, and safeguard lives.

Reach Hy-Conn through the contact page on its website to request a quote, find a distributor, or ask about custom threads.

The Gallery page and Hy-Conn's Facebook, Instagram, and YouTube channels show fittings in use.

Hy-Conn serves volunteer and municipal fire departments, city and utility services, industrial plants, oil and gas operators, military bases, cruise ships, farms, road crews, and more.

Hy-Conn combines a patented, thread-compatible quick-connect system, 300+ supported thread types, custom machining, in-house American manufacturing, a 3-year limited warranty, and direct support.

All Hy-Conn fittings are CNC-machined, assembled, and tested in-house at the company's Arkansas facility.

Where are Hy-Conn fittings made?

Becoming a Hy-Conn Distributor FAQs

Contact Hy-Conn through the Become a Distributor page or contact page to start the conversation about joining the authorized distributor network.

Yes. Hy-Conn is actively growing its distributor network and welcomes inquiries.

Fire equipment dealers, municipal and utility suppliers, and industrial supply companies are natural fits for distributing Hy-Conn fittings.

Distributors work directly with the Hy-Conn team, which built the product and provides knowledgeable support.

Hy-Conn is a patented, American-made product with growing word-of-mouth demand in the fire service and industrial sectors, and it was featured on Shark Tank.

Hy-Conn's 45+ distributors are located across the United States and Canada.

Distributors can help customers with custom thread requests, which Hy-Conn machines in-house with typical minimum orders of about 10 to 12 units.

Warranty registration and support are handled with Hy-Conn directly, and distributors can help guide customers through the process.

Hy-Conn recommends that most departments and agencies buy through authorized distributors, directing customers to local partners for quoting and support.

Reach out through the Hy-Conn website with your company information and the markets you serve.

Buying Hy-Conn & Working With Distributors FAQs

Hy-Conn fittings can be purchased directly through the Hy-Conn online store or through more than 45 authorized distributors across the U.S. and Canada.

Hy-Conn recommends most departments and agencies start with their nearest authorized distributor for quotes, local support, faster access, and familiar purchasing channels. Direct sales are available to eligible buyers.

Hy-Conn works with more than 45 authorized distributors across the United States and Canada.

Yes. Hy-Conn offers direct sales to eligible buyers, including government agencies, when needed.

Contact your nearest authorized distributor or reach out to Hy-Conn through the contact page to request a quote.

Many fire departments use grants to purchase equipment. Eligibility depends on the specific grant program, so check its rules and consult your distributor on documentation.

Contact Hy-Conn or a distributor about pricing for department-wide or multi-unit orders.

Contact Hy-Conn through the website to locate the authorized distributor nearest you.

Have your hydrant or connection thread type, fitting size, quantity, and application ready. For custom threads, provide specifications or samples as requested.

Hy-Conn ships across the U.S., Canada, Singapore, Indonesia, and Puerto Rico. Contact the team about other locations.

City and utility crews use Hy-Conn for hydrant flushing, water testing, and other hydrant work, connecting and disconnecting hoses quickly without spanners.

How do water utilities use Hy-Conn?

Contact Hy-Conn through the Become a Distributor page or contact page to start the conversation about joining the authorized distributor network.

How do I become a Hy-Conn distributor?

Fire Department & Fireground FAQs

Fire departments use Hy-Conn to establish water supply faster. Saving time at the hydrant connection gets water to the pump and the fire sooner, which matters for property and lives.

Hy-Conn was designed by Jeff Stroope, a CNC machinist and volunteer firefighter since 1992 in rural Hot Springs, Arkansas, who saw how slow hydrant connections cost precious minutes.

Yes. Hy-Conn serves both volunteer and municipal departments. Faster hookups help smaller crews establish water supply quickly when every member is needed on the fireground.

Hy-Conn was born from rural firefighting needs, where tanker trucks and water shuttles lose time at every fill. Quick connections at fill points can shorten turnaround times.

Hy-Conn's connection takes about 3 seconds versus the longer process of threading and tightening a traditional coupling. The exact savings depends on the crew, hydrant condition, and equipment.

Hy-Conn eliminates the need for spanners to make the quick connection itself, though crews will still carry standard tools for hydrant operation and other tasks.

Hy-Conn offers fittings from 1.5 inches up to 6 inches, covering sizes used for both attack and supply connections. Contact Hy-Conn to match the right fitting to your hose and hydrant outlets.

Yes. Hy-Conn fittings are tested in the field by departments nationwide and built for rugged, repeated use in high-stakes situations.

Hy-Conn is trusted by thousands of fire departments and crews worldwide.

Yes. Faster, consistent connections make Hy-Conn useful in drills and training evolutions, and the company has been featured at firefighting competitions.

Fire departments use Hy-Conn to establish water supply faster. Saving time at the hydrant connection gets water to the pump and the fire sooner, which matters for property and lives.

Why do fire departments use Hy-Conn?

How Hy-Conn Quick-Connect Fittings Work

Hy-Conn is an Arkansas manufacturer of patented quick-connect fittings that attach hoses to threaded fire hydrants and water systems without tools. Its fittings connect hose to hydrant in about 3 seconds and disconnect in about 1 second.

A Hy-Conn fitting matches the threads of the hydrant or outlet it installs on, and its quick-connect mating piece locks the hose to it without spanner wrenches or repeated threading. The locking design is the same technology scaled down in Hy-Conn's HoseShark garden hose connector.

Hy-Conn fittings are designed to connect a hose to a hydrant in about 3 seconds and disconnect in about 1 second, compared with the time it takes to thread and tighten a traditional coupling with a spanner.

No. Hy-Conn's quick-connect system locks in seconds without spanners, wrenches, or other tools, which helps crews connect and disconnect quickly even under stress.

Threaded couplings must be aligned, spun through multiple turns, and tightened with a spanner, and they can cross-thread or bind on damaged hydrant threads. A quick-connect fitting reduces that to a single locking action.

Yes. Hy-Conn's thread-compatible quick connection system is patented.

Hy-Conn fittings are built for high-stress water delivery in firefighting and industrial environments. Always follow standard safety procedures and Hy-Conn guidance before connecting or disconnecting lines under pressure.

Yes. Hy-Conn fittings are designed to attach to threaded hydrants, hoses, and water transfer systems, with more than 300 U.S. thread types supported.

Hy-Conn eliminates slow, clumsy hydrant hookups, cross-threading, and time lost wrestling with spanners, speeding up water supply for fire suppression, hydrant flushing, and industrial water transfer.

Yes. Hy-Conn shares demonstration content on its website and YouTube channel, and its Shark Tank appearance shows the connection in action.

Hy-Conn fittings are available in 1.5-inch, 2.5-inch, 4-inch, 4.5-inch, 4.8-inch, 5.6-inch, and 6-inch sizes.

What sizes do Hy-Conn fittings come in?

Hy-Conn fittings can be purchased directly through the Hy-Conn online store or through more than 45 authorized distributors across the U.S. and Canada.

Where can I buy Hy-Conn fittings?

Hy-Conn fittings carry a 3-year limited manufacturer's warranty, excluding the replaceable main gasket, when the product is registered.

What warranty does Hy-Conn offer?

Hy-Conn Sizes & Product Line FAQs

Hy-Conn fittings are available in 1.5-inch, 2.5-inch, 4-inch, 4.5-inch, 4.8-inch, 5.6-inch, and 6-inch sizes.

Listed prices include $265 for 1.5-inch, $543 for 2.5-inch, $1,138.50 for 4-inch, $1,035 for 4.5-inch, $1,120 for 4.8-inch, $1,187 for 5.6-inch, and $1,305 for 6-inch. Distributors may offer quotes and pricing through familiar supply channels.

The size depends on the hydrant outlet or connection and the hose you are attaching. Many hydrants have 2.5-inch side outlets and a larger pumper outlet, often 4.5 inches. Contact Hy-Conn or a distributor to confirm.

The pumper outlet, sometimes called the steamer port, is the large-diameter outlet on a hydrant used to supply fire engines with high flow. It is commonly 4.5 inches but varies by jurisdiction.

Hy-Conn shows connection kits paired with valves for flow control. Contact Hy-Conn or a distributor about kit configurations for your application.

Yes. The 1.5-inch Hy-Conn fitting is listed at $265 and suits smaller hose connections.

Yes. The 6-inch Hy-Conn fitting is listed at $1,305 for high-volume connections.

Yes. HoseShark is Hy-Conn's quick-connect for standard 3/4-inch garden hose connections, available in aluminum and stainless steel.

Hy-Conn fittings are available through the Hy-Conn online store at shophyconn.com, as well as through authorized distributors.

Yes. Contact Hy-Conn or your nearest authorized distributor for quotes on multiple fittings or department-wide upgrades.

Hy-Conn supports more than 300 thread types in the United States alone, with custom-machined options for departments and industries with unique specifications.

How many thread types does Hy-Conn support?

Hy-Conn was founded by Jeff Stroope, a CNC machinist and volunteer firefighter from Hot Springs, Arkansas.

Who founded Hy-Conn?

Hydrant Thread Types & Custom Threading FAQs

Hy-Conn supports more than 300 thread types in the United States alone, with custom-machined options for departments and industries with unique specifications.

Hydrant and fire hose threads vary by region, era, and manufacturer. Although National Hose thread is widely used, many cities and older systems still use local or legacy threads, which is why compatibility is a common challenge.

National Hose thread, often called NH or NST, is the most common standard thread for fire hose couplings and hydrant outlets in the United States.

Yes. Hy-Conn offers custom thread machining for non-standard hydrants and industrial systems, with a typical minimum custom order of about 10 to 12 units.

Custom thread orders typically require a minimum of about 10 to 12 units.

Your water utility or fire department maintenance records often list hydrant thread specifications. Thread gauges can also measure diameter and threads per inch. Hy-Conn can help identify the right match.

Yes. Custom-fit solutions for legacy hydrants and industrial systems are designed, prototyped, and tested on-site in Arkansas.

Yes. Hy-Conn's custom machining includes guaranteed thread matching and pressure performance.

Yes. With over 300 thread types, Hy-Conn fittings can be matched to industrial systems, tanks, and fluid transfer lines as well as hydrants.

Hy-Conn uses fast CNC production with robotic support. Contact the team for a timeline on your specific custom order.

Industrial and Oil & Gas Quick-Connect FAQs

Industrial plants and manufacturers use Hy-Conn fittings for line transfer, cleaning, and line-flush needs where fast, secure connections improve efficiency and safety.

Yes. Oil and gas operators use Hy-Conn for line washouts, pipeline cleaning, and emergency response.

Chemical and manufacturing plants with line-flush needs are among Hy-Conn's customers. Confirm compatibility with the specific fluids in your system before use.

Yes. Construction crews use Hy-Conn fittings with temporary water tanks for fast connections and disconnections.

Yes. Hy-Conn fittings are CNC-machined and built to withstand high stress and harsh environments in industrial and emergency operations.

Yes. Hy-Conn supports 300+ thread types and offers custom machining for industrial systems.

Quick-connect fittings reduce downtime during line changes, lower the risk of cross-threading, and reduce strain on workers who connect and disconnect lines often.

Yes. Hy-Conn serves industrial fluid transfer and pipeline cleaning operations.

Yes. Industrial and oil and gas sites use Hy-Conn for emergency response where fast water supply is essential.

Contact Hy-Conn with your line size, thread type, and application so the team can recommend or custom machine the right fitting.

Industrial plants and manufacturers use Hy-Conn fittings for line transfer, cleaning, and line-flush needs where fast, secure connections improve efficiency and safety.

How do industrial plants use Hy-Conn?

Made in the USA & Manufacturing FAQs

All Hy-Conn fittings are CNC-machined, assembled, and tested in-house at the company's Arkansas facility.

No. Hy-Conn keeps machining, assembly, and testing in-house to preserve quality and control, with no offshore outsourcing.

Hy-Conn fittings are produced with precision CNC machining supported by robotics, then assembled and tested at the Arkansas facility.

Yes. Fittings are tested in-house at the Arkansas facility.

Domestic manufacturing gives buyers confidence in quality control, traceability, and support, and it keeps production close to the people who designed the product.

Hy-Conn started in rural Hot Springs, Arkansas, where founder Jeff Stroope saw the need for faster hydrant connections.

Jeff Stroope is a CNC machinist and has been a volunteer firefighter since 1992, combining mechanical design and machining experience with fireground knowledge.

Yes. Custom solutions are designed, prototyped, and tested on-site in Arkansas.

Hy-Conn fittings are precision machined for rugged, repeated use. Contact Hy-Conn for material specifications on specific fittings.

Hy-Conn was founded by a working volunteer firefighter, and the company has grown through word of mouth in the fire service and industrial sectors.

Military Marine and Agriculture Use FAQs

Yes. Military bases and naval facilities use Hy-Conn fittings for rapid water deployment.

Yes. Cruise ships are among the specialty applications Hy-Conn serves.

Yes. Agricultural users rely on Hy-Conn for irrigation and livestock tank connections.

Yes. Road crews use Hy-Conn fittings for quick water connections during construction and maintenance work.

Hy-Conn ships across the United States, Canada, Singapore, Indonesia, and Puerto Rico.

Water trucks and tanks used for dust control benefit from quick fill connections. Confirm sizing and thread with Hy-Conn.

Hy-Conn fittings support emergency water delivery operations, where rapid deployment matters most.

Naval facilities and marine operations use Hy-Conn for rapid water connections. Contact Hy-Conn to discuss marine applications.

Yes. Agricultural applications such as livestock tanks are among Hy-Conn's uses.

Yes. Hy-Conn fittings are used in agricultural irrigation applications.

Municipal Water and Hydrant Flushing FAQs

City and utility crews use Hy-Conn for hydrant flushing, water testing, and other hydrant work, connecting and disconnecting hoses quickly without spanners.

Hydrant flushing is the practice of opening hydrants to move water through distribution mains, removing sediment and improving water quality. It is often done on a routine schedule.

Contractors test many hydrants per day, so shaving time from each hookup adds up. Quick-connect fittings also reduce thread wear and hand strain from repeated connections.

Yes. Hy-Conn supplies quick-connect fittings for wastewater services and other municipal applications.

Hy-Conn offers direct sales to eligible buyers, including government agencies, when needed, though most agencies benefit from ordering through an authorized distributor.

Quick, secure connections at the hydrant can speed setup for flow testing equipment. Confirm your equipment's thread and size with Hy-Conn.

Reducing repeated threading and spanner use at hydrant outlets helps limit wear on hydrant threads over time.

Yes. Hy-Conn fittings are used for emergency water delivery operations where quick, reliable connections are critical.

Yes. City water departments, utility services, and public works crews are among Hy-Conn's customers.

Start by identifying hydrant thread types in your system, then contact Hy-Conn or a local authorized distributor for sizing, quotes, and support.

Warranty and Maintenance FAQs

Hy-Conn fittings carry a 3-year limited manufacturer's warranty, excluding the replaceable main gasket, when the product is registered.

Yes. Registering your product online validates the warranty and gives your department full support and expedited service.

No. The main gasket is replaceable and is excluded from the 3-year warranty.

Gasket replacement depends on use, storage, and environment. Inspect gaskets regularly for cracks, hardening, or damage and replace them as needed.

Keep fittings clean, inspect gaskets and locking surfaces, check threads for damage, and store fittings protected from debris. Follow Hy-Conn guidance for specific care.

Check the gasket for damage or debris, confirm the fitting is fully locked, and inspect threads. Contact Hy-Conn support if the problem continues.

Yes. Hy-Conn support is handled by knowledgeable team members who know the product, with no call centers or scripts.

Contact Hy-Conn support to discuss repair or replacement for damaged fittings, especially those under warranty.

Hy-Conn fittings are built for rugged, repeated use. Service life depends on use, environment, and maintenance.

Contact Hy-Conn directly through the website for returns and exchange questions.

Yes. Military bases and naval facilities use Hy-Conn fittings for rapid water deployment.

Does Hy-Conn serve military bases?

What does Hy-Conn make?

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